Frequently Asked Questions

What does DigitalA.I. sell?

Career tools and templates delivered as instant digital downloads — editable resume templates (Word and PDF), LinkedIn optimization packs, cover letter and complete job-search bundles, plus real estate and personal finance tools. Use our free online Resume Scorer for feedback. A full AI rewrite is an optional paid upgrade. Our Kindle guides are read on Amazon.

How do I receive my purchase?

After checkout, you'll get an instant download link by email — no waiting, no shipping. Check the product description for the included file formats and software requirements. Use compatible software for each file type; a PDF example is not an editable template unless the product explicitly says it is. Our Kindle guides are read on Amazon, and our AI tools are used online.

Do the templates work with ATS software?

Our resume templates include editable Word files and fictional SAMPLE PDF examples. Hiring outcomes and compatibility with every applicant-tracking system are not guaranteed. Follow the instructions included with your chosen template.

Do I need a subscription?

No. Every download is a one-time purchase — pay once, use it as many times as you need.

Do I need any technical experience?

None. Templates come ready to edit with clear instructions, and our prompt-based packs work with any major AI assistant such as ChatGPT, Claude, or Gemini. If you can open a document, you can use our products.

What is your refund policy?

Digital purchases are final after download, subject to the exceptions and deadlines in our Refund Policy. If you have a download, file-access or billing problem, email digitala.i.downloads@gmail.com with your order number and a description of the issue.

Can I use a product more than once?

Yes — once it's yours, use it for as many applications as you need.

Which bundle is the best value?

If you're in active job-search mode, our complete job-search bundles combine your resume, cover letter, and LinkedIn essentials in one package at a discount — the most complete way to get started. Browse the Bundles section to compare.

How do I contact support?

Email us at digitala.i.downloads@gmail.com. We reply within 1–2 business days.