Frequently Asked Questions

What does DigitalA.I. sell?

Career tools and templates delivered as instant digital downloads — editable resume templates (Word and PDF), LinkedIn optimization packs, cover letter and complete job-search bundles, plus real estate and personal finance tools. We also offer free AI tools to score and improve your resume, and a set of career guides on Kindle.

How do I receive my purchase?

After checkout, you'll get an instant download link by email — no waiting, no shipping. Editable files open in Word, Google Docs, or any PDF reader. Our Kindle guides are read on Amazon, and our AI tools are used online.

Do the templates work with ATS software?

Yes. Our resume templates use clean, standard structure built to pass applicant tracking systems while still reading well to a human.

Do I need a subscription?

No. Every download is a one-time purchase — pay once, use it as many times as you need.

Do I need any technical experience?

None. Templates come ready to edit with clear instructions, and our prompt-based packs work with any major AI assistant such as ChatGPT, Claude, or Gemini. If you can open a document, you can use our products.

What is your refund policy?

Because our products are instant digital downloads, they're non-refundable. But your satisfaction matters — if something isn't right, email us and we'll make it right, whether that's troubleshooting, re-sending your files, or helping you find the better-fit product.

Can I use a product more than once?

Yes — once it's yours, use it for as many applications as you need.

Which bundle is the best value?

If you're in active job-search mode, our complete job-search bundles combine your resume, cover letter, and LinkedIn essentials in one package at a discount — the most complete way to get started. Browse the Bundles section to compare.

How do I contact support?

Email us at digitala.i.downloads@gmail.com — we typically respond within 24 hours.